Shipping and Return Policy

Shipping Policy

At [CAP CENTRAL], we are currently experiencing a high volume of orders.

Processing Time

Due to a surge in demand, we are temporarily transferring stock from our physical stores to our main facility.
This process may take approximately 5–7 business days before your order is shipped.

Shipping Time

Once your order has been dispatched, delivery typically takes 8–14 business days, depending on your location.

Estimated Delivery Time

• Processing: 5–7 business days
• Shipping: 8–14 business days
  Total: approximately 2–3 weeks

Important Notes

• Shipping times may vary due to demand, customs, or carrier delays
• A tracking number will be provided once your order has been shipped
• Please ensure your shipping information is accurate to avoid delays

 

Refund & Return Policy

At [CAP CENTRAL], all sales are final.

We do not accept returns or offer refunds unless the item you received is damaged or defective.

Damaged Items

If your hat arrives damaged, please contact us here “ support@shopcapcentral.com “ within 48 hours of delivery with:

• Your order number
• Clear photos of the damaged item

Once reviewed and approved, we will offer a replacement or refund at no additional cost.

Important Notes

• Claims made after 48 hours of delivery may not be accepted
• Items damaged due to misuse, wear, or improper care are not eligible
• We do not accept returns or exchanges for sizing issues or change of mind